OUR PROCESS
seamless projects start with
good communication.
A home renovation can be overwhelming. We want our customers to feel comfortable with the entire experience, so we are transparent with our process starting with our consultation through the completion of a project. Good communication minimizes errors and increases efficiency leading to a smoother process and fewer or no project delays. Learn more about each step of our process below.
Our Design Process
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Our interior Designer will meet at your home for a 1-hour consultation to determine the initial scope of work, capture photos and LiDAR scan of the work area. Provide a verbal budget using historical data on similar projects.
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A $1,000 non-refundable retainer will be collected. This will be applied to the contract as a deposit. Schedule a Layout Meeting (if preliminary budget is acceptable and the retainer is paid).
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Scheduled 2 weeks after payment of retainer. The layout meeting will focus on finalizing the layout presented by our interior designer. It is strongly advised to have all appliance model numbers for this meeting. Requested layout changes will be noted for edit prior to the first Selections Meeting. An initial written estimate will be provided based on information gathered at the in-home consultation.
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Scheduled 1 week after Layout Meeting. The first Selections Meeting will focus on finalizing the layout presented by our interior designer. The meeting will review layout changes to finalize floor plan for estimating construction costs. Selections will begin for cabinet door styles, colors and countertops.
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Scheduled 1 week after Selections Meeting 1. The selections process will continue with remaining decisions such as tile, flooring, hardware, etc.
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A detailed estimate will be provided at the conclusion of Selections Meeting 2. Upon approval, a deposit of 5% of the anticipated contract total will be collected at this time.
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Scheduled between Selections Meeting 2 and the Final Selections Review. Trade Partners will be present at this meeting at your home so they may view the site first-hand, and ask questions about the proposed plan/scope in order to provide an accurate quote. Their bids will be due 1 week after this meeting so the allowances can be included in the final contract.
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Scheduled approximately 2 weeks after the Pre-Bid Conference. A thorough review meeting will be conducted to:
• Review all plans
• Review all selections
• Go over the scope of work
• Go over pricing
At the conclusion of this meeting we will be able to complete the construction documents and prepare the contract. At this time, we will schedule the Contract Review. -
Scheduled 2 weeks after Final Selections Review. Prior to this meeting, the completed plans and documents will be sent to you to review in the event that there are errors. Then you will meet with our team for a detailed review of all plans, selections, scope of work, and contract.
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Let’s get started on the construction phase of your project!
Our Build Process
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Shortly after signing the final proposal, you will receive an email invite to gain access to Buildertrend’s Homeowner’s section. With this portal you can access the project schedule, running totals of the project costs, request/approve change orders, view daily progress logs, and pay invoices by ACH.
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Our Design Team will hand your project off to our Production Team. All details will be discussed, including scope of work and products required. A thorough review of plans will also take place.
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Our Estimating/Expediting department will begin ordering all items needed for the project. All items will be received and stored at our climate-controlled warehouse.
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Our Production Manager and/or Trade Partners will obtain any required permits. Depending on town requirements, you may be requested to sign the application.
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Our Production Manager will make a baseline project schedule with start and completion dates determined by your contract. All schedule items between those dates will remain fluid.
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Our Production Manager will pre-schedule our Trade Partners for the appropriate dates as they are needed in the Baseline Schedule.
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One of our talented Lead Carpenters will be assigned to your project by our Production Manager.
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Approximately two weeks prior to your start date, our Lead Carpenter will have a pre-construction meeting with the Production Manager in our office. All details will be discussed, including scope of work, the Baseline Project Schedule, and a thorough review of plans. After this meeting, you will be contacted to schedule an In-Home Pre-Construction meeting. This will likely be the first contact by our Production Team since the permitting process.
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Approximately one week prior to your start date, we will have a Pre-Construction Meeting at your home. The Lead Carpenter assigned to your project as well as our Production Manager will be present to discuss what will need to be done to prepare your space for the project. They will also ask some questions about materials staging, access, and work hours. Feel free to prepare a list of your own questions or concerns.
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Your project will begin with site preparation and will follow the Baseline Schedule.
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During your project, the Baseline Schedule will be adjusted. Things that can affect the schedule are the availability of Town Inspectors, change orders/additional work, unforeseen circumstances and on occasion, weather-related issues.
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Your project will be completed on the specified date, plus any additional days required to complete additional work or change order items.
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Our Production Manager will schedule a walk-through to go over the completed project and to discuss any possible punch list items remaining.
Take the next step
If you made it this far down the page, you’ve seen we value good organization and communication. But, we know that there is a lot to consider when choosing a home remodeling company. If you have some questions, please visit our FAQs page, or if you like what you’ve seen, please schedule an online appointment to meet with one of our talented interior designers.